If you elect to make a room reservation through our web sites and do not have an established user profile, you will need to furnish your name, telephone number, billing address, and credit card information, in addition to the dates of your stay, the number of rooms you will require, and the number of adults and children in your party. In order to permit us to serve you better, you will also be asked to furnish the following additional information, as applicable, although it is not required in order for you to obtain a reservation: your e-mail address; your Corona Club Membership Number; your Group/Corporate Number (if we have assigned an identification code to your group, company or organization); your flight arrival details; whether you qualify for a special rate as a Senior Citizen or employee of the Government; and whether you have any special requests (which you can indicate by either ticking one of the pre-selected choices found in the online form or by entering a note in the Comments field). If you are a travel agent making a reservation on behalf of a client, you will also be asked to provide your Travel Agent I.D. (i.e., your ARC/IATA/TIDS number). If you have an established user profile on either EclipseHotels.com or EclipseCoronaClub.com, you may use the information contained in your user profile to pre-populate any corresponding required or requested information fields.
Once you have completed and submitted the online reservation form, the information included in the form is then automatically sent to GenaRes (the Eclipse Hotels and Resorts Central Reservations System that is operated for the benefit of all Eclipse Hotels & Resorts) and to the Eclipse Hotel or Resort where you will be staying. If a guarantee or advance deposit is required in order to secure your reservation, the Eclipse Hotel or Resort where you will be staying will then process your credit card for that purpose, gaining appropriate billing authorization from your credit card company. While online, you will be given a reservation confirmation number and if you so request while online, a confirmation of your reservation by e-mail. The information you furnish when making a reservation will be used to fulfill your reservation and may be used as otherwise disclosed in this policy.
