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RESERVATION - FREQUENTLY ASKED QUESTIONS Q. | To make a reservation do I need to use this website? | | A. | No, however this website will always provide the best available rate, you will not be able to get a better rate at any other website or at any Call Center | Q. | Will I have instant access to room availibility? | | A. | Yes, our Online booking system will show you which rooms and rates are available at any participating hotel. | Q. | Do you have pictures of the hotels on your website or does each hotel have there own website? | | A. | Each EclipseHotel has its own website which must be kept at a certain standard as set by the EclipseHotels corporate office. You can access any of these websites through this site to see pictures of the hotels, rooms and facilites. | Q. | Are room rates quoted in the local currency? | | A. | Some Hotels the rates are in local currency and some hotels are in US Dollars, however we have inside our booking engine a Currency Converter built in, in order to give you an indication of the actual value in US Dollar or other currencies as you choose.
| Q. | Am I able to reserve a room with a certain type of bed, smoking/non-smoking, window view, etc.? | A.
| This depends on the set-up each single hotel makes for their online reservations system, but in general the set-up will allow you to make detailed choices for your room preferences.
| Q. | If I am staying at a EclipseHotel, can they make reservations for me at other EclipseHotels? | | A. | Yes, every EclipseHotel is connected with its sister hotels through our Reservation system and can make a reservation for you directly. |
AFTER YOU RESERVEQ. | How do I receive a confirmation of my reservation? | | A. | You will receive your reservation number instantly at the end of the Online Reservation process on our website. | Q. | How do I cancel my reservation? | | A. | Just come back here to our website and click on the Modify Booking button and follow the on-screen steps to cancel your reservation. | Q. | How do I modify my existing reservation? | | A. | Just come back here to our website and click on the Modify Booking button and follow the on-screen steps to change your reservation. |
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